Welcoming the World's Seafarers
Registered Charity Number 286078
Setting up the internet on your phone.
Just got a new device?
It's probably already set up to use the internet and picture messaging.
The best way to test it is to open up a browser on your device. If you can use websites normally, you're all good - nothing for you to do but enjoy your new gadget.
Got an older device from somewhere other than Three?
Unfortunately sometimes it can keep old network settings in it. If you can't get to websites or use picture messaging, and you've definitely got signal and an allowance to use, you might need to update your settings - follow the steps below.
1. Find where your settings are.
You'll need to replace your current settings with our network's ones. A rough guide to where you can find these is:
On Android: Settings > More... (under Wireless & networks) > Mobile network > Access Point Names > 3 > Edit access point.
On iOS: Settings > General > About > wait for 15 seconds, then select Update.
If you're struggling to follow these steps, or they don't match the ones for your device, visit our Device Support, select your device and open the Connecting to the internetlink.
2. Plug in the settings you need.
Once you're in the right place, update your device with the following settings:
User name: [leave this field blank]
Password: [leave this field blank]
MMS proxy: 220.127.116.11
MMS port: 8799
APN type: internet + mms
You should be all done!