Welcoming the World's Seafarers

Registered Charity Number 286078

Port of Bristol Seafarers Centre

Job Description

Part-time Assistant Centre Manager

Port of Bristol Seafarers’ Centre

Normal Hours of work:1pm – 10pm (18 hours - 2 out of 7 days per week)

Rate of pay: £8.40 per hour - rising to £8.70 per hour after 6 months

Job Purpose:To deliver a high standard of customer service, within the seafarer centre. You will be a confident ambassador for the Centre.

Key Responsibilities:

To oversee the needs of the visiting seafarers and other eligible visitors using the Centre.
To ensure the recording of visitor numbers, helping to maintain monthly statistics.
To ensure the retail shop operation, ensuring stock and cash controls are in place and such controls are properly complied with.
To safeguard the assets of the Centre including stock, cash and all centre equipment.Ensuring the security of the building is maintained.
To ensure that all cash and other forms of payment received is properly managed, checked and held securely according to laid down procedures and to the satisfaction of the Centre Manager and Treasurer.
To ensure all Health & Safety procedures are complied with by staff and volunteers, including recognised standards of food and beverage hygiene.
To ensure the proper use and maintenance of the Centre minibus.
To ensure that the Centre is properly maintained in a clean and tidy, presentable fashion at all times, encouraging a cheerful and welcoming atmosphere.
To ensure Volunteers are used to best effect.
To be aware of and encourage the Christian ethos of the Charity.
You’ll make sure everything is working, as it should, troubleshoot issues in a timely manner.

SKILLS / COMPETENCIES

Essential
Enthusiasm, energy and passion to execute exceptional customer service
Communicate confidently to all
Flexible approach
Honest and open
Willing to learn
Reliable and Committed
Show initiative

The Role

You will take pride in interacting with our service users and making quality hot drinks for them every day, delivering exceptional service to our visitor’s that is genuine, knowledgeable and efficient.
You’ll champion our values – care about the seafarers, the community, the team and a job well done.
You’ll make sure our service users feel well provided and cared for.
You’ll be keen to follow up on details, and be informed and aware of health & safety regulations and requirements.
You’ll be part of a motivated, friendly team and be active in creating an open learning environment.

Safeguarding 

Completion of the recruitment process would involve the candidate being screened through a DBS check (to be reviewed as required).

*Genuine Occupational Requirement (GOR)
*This role has not been identified as having a GOR to be filled by a Christian under the provisions of the Employment Equality (Religion and Belief) Regulations 2003 Section 7.2

Are you in Bristol BS20?
Do you have the following licence or certification: Driving Licence?Type your paragraph here.